Frequently Asked Questions
INSURANCE
Will my insurance cover my online assessment?
Absolutely. If you book an online assessment with us, we bill your work insurance directly.
PHYSIO
How long before I feel the difference from Phyxable programs?
Treating physical pain takes time - especially if you want to do it well. In 7-9 days, you will feel the positive results of sticking to our daily Phyxable programs.
PHYXABLE
What actually is Phyxable?
Phyxable is guided, video-based, pain relief coaching. We also make the content fun and engaging. If you need additional support, speak with one of our practitioners online, on video call.
INSURANCE
Do I get personal support if I need it?
Yes! If you need additional support or personal guidance, you can chat with any one of our practitioners online (we call it virtual rehab). There is a booking fee associated with each session.
PHYSIO
Can I cancel my appointment?
Yes! You may cancel your appointment anytime before its scheduled to time. However, there is a cancellation fee. Please reach out to us for cancellation policies.
PHYXABLE
How likely is it that Phyxable will be able to help me?
So far, we’ve helped over 600 people. We’re confident about offering high quality, self-help solutions to people in need by becoming your partner and support throughout pain relief.
INSURANCE
Can I talk to a physiotherapist before I book just to confirm physiotherapy is right for me?
Yes you can! As long as you have a smartphone with you, book an appointment with us anytime, at the comfort of your own home.
PHYSIO
Will you do anything at the first session to help my pain?
The first session is typically a diagnosis / assessment. Pain relief doesn’t happen immediately - we’re sure by assessing and providing relevant solutions, you will feel better within a week or 2.
PHYXABLE
Will I get any exercises to take home with me?
You will be assigned exercises and stretches to “take home”. Because we do everything virtually, you won’t have to visit any clinics - your entire treatment plan is from home.
PHYXABLE
How much does it cost to use the app?
We offer monthly and annual subscriptions to the app for $9.99 and $69.99 respectively.
PHYXABLE
How do I get on the app?
Once you are on the Phyxable website, click on “Self Help Solutions” or the “Sign-in” button on the top right. You will be directed to the sign up page for the app after which you can start using our programs.
PHYXABLE
How do I get a membership?
Once you sign up for the app, navigate to “Account” on the home page. Under the “Manage” section on the left hand panel click on “Subscription”. You will now be able to select between the monthly or annual plans and proceed to payment.